Frequently Asked Questions

Everything you need to know about Gear for Good.

What is the 'Del Día' collection?

Our Del Día products are one-of-a-kind items made from 100% repurposed fabric. Employees in our factory have creative control over the colorways, meaning no two bags are exactly alike.

What is your return policy?

We offer free returns and exchanges within 30 days of purchase, provided the items are in new, unused condition with the original tags attached.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout for faster delivery.

Do you offer a lifetime warranty?

Yes, we stand by our products with a guaranteed lifetime warranty. If your gear has a manufacturing defect, we will repair, replace, or provide store credit.

How should I clean my Cotopaxi backpack?

We recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or tumble dry, as this can damage the technical fabrics and hardware.

How does Cotopaxi support social impact?

As a certified B Corp, we donate 1% of our annual revenue to the Cotopaxi Foundation, which supports non-profits dedicated to global poverty alleviation.